OYSTER CARD CHANGES AS TRANSPORT TO LONDON -QUESTION APPDATION

Transport to London (TFL) has updated its TFL GO app and promised that it is easier for passengers to use.

TFL introduced the free app in 2020. Passengers can use it to check their ticket prices and travel history. The app has been downloaded more than seven million times and has about a million active users monthly.

The app contains information about step -free routes, updated in real time to take into account problems such as Out-of-Service Elevators. It also provides information on toilet facilities available at stations.

It also suggests alternative routes and walking and bicycle options, and the app was designed and built internally and uses the TFL Open Data Feeds freely delivered to third-party app developers and others, including the latest ‘real time’ data showing the relative hustle and bustle of stations.

Improving the app

TFL implements the update over the next few weeks. After that, TFL will consider withdrawing the Oyster and Contactless app as it created in 2017.

The update gives passengers access to their contactless or oyster online account directly in the app instead of having to use the TFL site or Oyster and Contactless app.

On the updated app, it is also easier to apply for a refund for incomplete travel, to fill up for payment-as-you-go credit and buy season tickets for an oyster card via the app.

Passengers are also able to create a contactless or oyster account on the app.

TFL is already working on several improvements to the TFL GO app. This will include clearer route information for cyclists and easier access to information on bus connections.

Paying as you go

TFL recommends using pay-as-you-go with contactless and oysters to activate travel without having to buy tickets at the station. Passengers touch their oyster or bank cards on the ticket gates to enter and leave stations. The system throws the fare, so you pay no more than the cost of a travel card.

Over seven hundred London and South East stations now accept Pay-as-you-go with contactless. 47 More stations introduce the plant from February 2nd.

TFL’s digital services are now back in action after last year’s cyber attack.

Passengers can find more information and download the app here.

“We are proud to be able to bring this latest update to our TFL GO app and help make it easier for people to check their travel history and fill their oyster cards on the go. Our free TFL GO app has now seen more than seven million downloads since it was launched, and is an important way for both regular users of our network and those who visit for the first time to plan their routes around London. By providing up -to -date information about their travels as well as detailed real -time access information, we can help make it easier for customers to move around the city. “

Emma Strain, Customer Director at Transport for London