Ticketmaster Canada Class-Action Settlement Awards consumers up to $ 45

On January 31, 2025By Littum

Ticketmaster Canada customers affected by recent litigation on class actions may soon receive electronic gift cards worth about $ 45 each. This payment is part of a significant $ 6 million settlement approved by the Saskatchewan Court of King’s bench. The trial of class action was initiated by Crystal Watch against Ticketmaster, Ticketmaster Canada and the parent company Live Nation Entertainment Inc., after revelations of non-reveled non-optional fees added during ticket purchases, often referred to as “drip prices.”

Watch and her legal team claimed that this tactic violated the law of consumer protection and business practices, claiming Ticketmaster misleading consumers by not showing the final costs until later stages of the box. Despite denying any claims of wrongdoing, Ticketmaster accepted the settlement, which has now received legal approval. According to CBCWatch is intended to receive $ 25,000 as part of the settlement that limited the fees of legal adviser to $ 1,725 million.

Justice Graeme Mitchell noticed, “While this case does not involve a mega-replenishing, it has proven to be a legitimate consumer protection direction that could have only been prosecuted as a class.” He emphasized the importance of compensatory measures for affected consumers with estimates indicating up to 100,000 individuals in Saskatchewan and potentially over 1 million throughout Canada could qualify for credits.

Eligibility for the payment is limited to persons who bought tickets between January 1, 2018 and June 30, 2018 – a narrow window that the courts determined necessary for the class. Qualified customers will receive their credits through electronic gift cards that can be transferred but cannot exceed $ 45. The credits can be used for primary sales of sales, parking, VIP packages and selecting merchandise on the Ticketmaster -Websted or MobilAbe but they cannot be used For Major League Baseball tickets or resale tickets.

To facilitate access, Ticketmaster will notify eligible users via E -mail with detailed instructions on how to redeem their voucher. Those who do not receive this notification must contact the company led by Regina -Attorney Tony Merchant, who represented the applicants for guidance. Although the window on the requirements has not yet opened, customers are advised to remain vigilant as more information becomes available.

While the settlement relates to specific complaints, it points to broader concerns involving Ticketmaster’s award practice. This is not the first time the company is facing control of misleading pricing. Back in 2019, the Competition Agency in Canada fined $ 4 million on Ticketmaster over similar accusations, as the announced prices were misled due to mandatory fees added late in the purchasing process. Commissioner Matthew Boswell said “Canadians should be able to trust the advertised prices are the ones they will pay when buying tickets online.”

The recent settlement also highlights the issue of drip prices – a tactic where the original price seems attractive until additional fees blow the final costs. Consumers have increasingly expressed frustration over such hidden costs and invited the supervisory authorities to seek transparency from ticket providers. The need for greater clarity has not gone unnoticed, with the US Federal Trade Commission, which has recently adopted new rules, in force in force 2025, which mandatory requires clearer fee information.

Supporters of the class claim that it acts as another step towards keeping Ticketmaster responsible to consumers. The final analysis of the case places the settlement not only as financial compensation for ticket buyers, but as part of the larger narrative that advocates consumer rights and fair practice in the ticket industry.

Once the distribution process is completed, any remaining funds from the settlement will be redirected to organizations selected by Ticketmaster and the applicant, with final approval from the courts. A vigilance has been withheld for consumers who have had negative experiences with ticket prices and deserve straightforward interactions with ticket providers.