Capital One customers are reporting that direct deposits are not showing up in their bank accounts

Capital One is working to fix a technical issue that caused thousands of customers to report problems with direct deposits on Thursday.

More than 2,000 people had reported problems with Capital One banks by Thursday morning, according to Down detectoran online service that tracks technical outages. The problem had subsided a bit by late afternoon, with just over 1,700 outage reports from Capital One users as of 1 p.m. 16:10 Eastern Time.

“Some of us have bills to pay and groceries to buy. At least keep us updated,” one social media person said in a post directed at Capital One’s customer service account on X.

“What’s going on with business checking accounts? Customer service told me everything should work in about 2 hours and it’s going on after 3,” another person said Wednesday evening.

Capital One apologized for the issue and told customers in a social media post that the bank is “actively working with the merchant to resolve the issue and restore services.”